IT Operations Analytics Market By Component (Solutions, Services); By Solution (Log Management, Application Performance Management (APM), Network and Security Management, Root Cause Analysis, Anomaly Detection, Cost management, Capacity Management, Business Process Monitoring); By Services (Professional Services, Consulting, System Integration and Implementation, Support and Maintenance, Managed Services); By Deployment Mode (Cloud, On-premises); By Organization Size (SMEs, Large Enterprises); By End User (BFSI, Retail and Consumer Goods, Telecom, Manufacturing, Energy and Utilities, Others); By Technology/Tool (Visual Analytics, Machine-Based Learning, Predictive Analytics, User Behavior Analytics, Root-Cause Analytics); By Application (Real-Time Log Analytics, Application Performance Management, Infrastructure Management, Network and Security Management); By Region (North America, Europe, Asia Pacific, Latin America, Middle East & Africa) - Global Market Analysis, Trends, Opportunity and Forecast, 2022-2032

IT Operations Analytics Market Overview

The Global IT operations analytics is expected to grow from USD 9.5 billion in 2022 to USD 40.7 billion by 2032, at a CAGR of 4.5% during the forecast period 2022-2032.

Almost all businesses make use of IT operational data. IT services, technology infrastructure, and IT applications are in constant use, consequently generating high volumes of data throughout the day. Increasing significance of IT department in various organization propel the need for advanced solutions to manage the complex IT functions.. I Operations Analytics (ITOA) is one such solution.

IT operations analytics (ITOA) (also known as advanced operational analytics, or IT data analytics) is an approach to process, analyze, and infer data for IT operations. It extracts meaningful information from the data extracted by monitoring technologies and converts them into actionable business insights. The implementation of this technology makes the IT organizations adaptable and more versatile by the identification of technical glitches well in advance with respect to their incidence.

The prime applications for IT operations analytics include root cause analytics, real time application behavior learning, complement best-of-breed technology, proactive control of service performance and availability, problem assignment, service impact analysis, dynamically baselines threshold and others.

 Operation analytics has become an increasingly high priority tool for organizations owing to the digitization efforts undertaken by different industry verticals and their sub-domains.

The global ITOA market is expected to grow at a steady CAGR in the upcoming years.

IT Operations Analytics Market Drivers

The growth of this market is attributed towards major relying factors including the increasing usage of IT operations data and increasing focus on adoption of cloud-based ITOA solutions, the growing need of companies for holistic 360-degree visibility, the growing dependence on software for operations, increasing consumption of big data, the technological advancements and digitization in emerging countries, growing usage and demand from end-users such as healthcare and life sciences, retail and consumer goods, and BFSI, the growing need to enhance IT operational performance and optimize IT infrastructure in under-developed regions etc.

Moreover, the amount of data generated and collected by different organizations is increasing tremendosuly on a daily basis owing to the adoption of IoT, BYOD in organizations and increasing use of social media and mobile. Hence, big data analytics is expected to create large opportunity for the growth of IT operation analytics market. Also, IoT-led data explosion and the use of Artificial Intelligence (AI) and Machine Learning (ML) for operation analytics are likely to fuel the market growth in the long run.

Furthermore, increasing adoption of cloud computing networks and services among the enterprises, increased amount of IT operation and its optimization to increase operational efficiency and reduce problem recovery time, the digitization trend which is prompting the SMBs and other large enterprises to opt for IT infrastructure is further driving the growth in adoption of IT operations analytics solutions.

More importantly, the outbreak of the COVID-19 pandemic has drastically brought traction in the demand for ITOA owing to enhanced internet connectivity, decreased cost of components, increased demand for connected devices, affordable cloud computing services, and an increase in IT expenditure by governments and players across the world. Moreover, with the liberation of restrictions across the globe and the resumption of industrial operations, the market is expected to witness growth from the initial half of 2022.

However, limited investments by the organizations to upgrade the prevailing IT systems and the increasing complexities and dynamic nature of IT architecture are hampering the growth of this market.

IT Operations Analytics Market Segmentation

By Component 

  • Solutions
  • Services

By Solution

  • Log Management
  • Application Performance Management (APM)
  • Network and Security Management
  • Root Cause Analysis
  • Anomaly Detection
  • Cost management
  • Capacity Management
  • Business Process Monitoring
  • Others

By Services

  • Professional Services
    • Consulting
    • System Integration and Implementation
    • Support and Maintenance
  • Managed Services

By Deployment Mode

  • Cloud
  • On-premises

By Organization Size

  • SMEs
  • Large Enterprises

By End User

  • BFSI
  • Retail and Consumer Goods
  • Telecom
  • Manufacturing
  • Energy and Utilities
  • Healthcare and Life Sciences
  • Government and Defense
  • Transportation and Logistics
  • Education
  • Media and Entertainment
  • Travel and Hospitality
  • Others

By Technology/Tool

  • Visual Analytics
  • Machine-Based Learning
  • Predictive Analytics
  • User Behavior Analytics
  • Root-Cause Analytics

 By Application

  • Real-Time Log Analytics
  • Application Performance Management
  • Infrastructure Management
  • Network and Security Management
  • Others

By Region 

  • North America
  • Europe
  • Asia Pacific
  • Latin America
  • Middle East & Africa

IT Operations Analytics Market Regional Insight

The North American region holds the largest market share and is dominating in the IT Operations Analytics market followed by Europe. The region is expected to continue to mark the same position in the next few years as well due to the rising demand for next-generation IT operation analytics solutions and growth in IT operational data in the region, early adoption of advanced technologies such as analytics and AI in the countries, the presence of highly efficient network infrastructure, large-scale internet penetration, increasing experiments and developments by integrating AI and ML functionalities with their existing ITOA solutions by the market players, growing government initiatives etc.

The Asia Pacific region is the fastest growing regional market for IT Operations Analytics. This can be attributed to factors such as the growing population in the region, the rapid rise in technology adoption from retail and consumer goods, transportation and logistics, and manufacturing industry verticals, growing industrialization in the region, the increasing awareness of operational analytics among enterprises in emerging countries, the growing popularity of cloud computing and increasing  government and private enterprise initiatives etc. The major contributors in the region include India, China and Japan.

IT Operations Analytics Market Key Players

  • SAS Institute
  • Prelert Inc.
  • AppDynamics
  • ExtraHop Networks
  • Micro Focus
  • Broadcom
  • SolarWinds
  • Cisco
  • Moogsoft
  • iOPEX
  • Nastel Technologies
  • Hewlett Packard Enterprise Development LP
  • VMware Inc.
  • Evolven Software
  • TeamQuest Corporation
  • Hitachi Data Systems
  • Zenoss Inc.
  • Devo
  • Optanix
  • StackState
  • OpsRamp
  • Humio
  • OpsDataStore
  • CloudFabrix
  • NetApp
  • Elastic
  • XPLG
  • NexThink
  • Appnomic
  • Sumo Logic
  • Loom Systems
  • Digitate
  • Resolve
  • IBM Corporation
  • SAP SE
  • Apptio Inc.
  • BMC Software Inc.
  • CA Technologies
  • Microsoft Corporation
  • Glassbeam Inc.
  • Oracle Corporation
  • Splunk Inc.
  • Other Players


  • In December 2020, OneStream Software, a leader in corporate performance management (CPM) solutions for mid-sized to very large enterprises, and PwC Italy announced their strategic alliance for the Italian market. The partnership will leverage PwC’s global and local consolidated reputation as a leading technology consulting services provider and OneStream’s unified and cloud-based CPM software in many activities ranging from project delivery to marketing and strategic business collaboration.
  • In December 2020, Broadcom Inc. announced the availability of the latest generation of AIOps from Broadcom, an open platform with artificial intelligence, machine learning and end-to-end observability that helps organizations achieve operational excellence. AIOps allows business and IT leaders to manage critical KPIs that align IT outputs to business outcomes, driving digital agility, while ensuring enhanced customer and positive employee experiences.

Timeline Considered for Analysis:

- 2021: Base Year

- 2022 to 2032: Forecast Period

Research Scope and Deliverables

Overview & Executive Summary

Market Drivers, Trends, Challenges and Opportunities

Market Size and Forecast Projections

Macroeconomic Indicators of Various Countries Impacting the Growth of the Market

Extensive Coverage of Industry Players including Recent Product Launches and Market Activities

Porter’s Five Force Analysis

Market Segmentation Analysis:

Industry report analyzes the global IT operations analytics market by the following segments:

  • Component
  • Solution
  • Services
  • Deployment Mode
  • Organization Size
  • End User
  • Technology/Tool
  • Application

Customization: We also offers customization’s in the industry report as per the company’s specific needs.

Key Questions Answered in the Global IT Operations Analytics Industry Report

  • What is the overall market size in 2021? What will be the market growth during the forecast period i.e. 2022-2032?
  • Which region would have high demand for product in the upcoming years?
  • What are the factors driving the growth of the market?
  • Which sub-market will make the most significant contribution to the market?
  • What are the market opportunities for existing and entry-level players?
  • What are various long-term and short-term strategies adopted by the market players?

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  • Publication date: 26th October 2023
  • Base year: 2022
  • Forecast year: 2023-2033
  • Format: PDF, PPT,Word,Excel

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